We understand life happens! Just a friendly reminder of our
Missed Appointment / Late Arrival Policy, designed
to deliver a POLISHED® experience to you and all guests!

There is a $10 fee for MISSED APPOINTMENTS, cancellations
or no shows less than 4 hours before your scheduled time.

For LATE ARRIVALS of more than 15 minutes without notice,
we will do our best to accommodate you; however,
if no technician is available, the $10 fee applies.

BUT if you RESCHEDULE WITHIN 24 HOURS and 
BOOK WITHIN 14 DAYS from your missed appointment,
we appreciate your loyalty and will CREDIT your $10 fee 
to your next visit at checkout!

*** Rescheduling credit applies to services only, is NONTRANSFERABLE, and cannot be used for tips.

We understand life happens! Just a friendly reminder of our Missed Appointment / Late Arrival Policy, designed to deliver a POLISHED® experience to you and all guests!

There is a $10 fee for MISSED APPOINTMENTS, cancellations or no show less than 4 hours
before your scheduled time.

For LATE ARRIVALS of more than 15 minutes without notice, we will do our best to accommodate you; however, if no technician is available, the $10 fee applies. 

BUT if you RESCHEDULE WITHIN 24 HOURS 
and  BOOK WITHIN 14 DAYS from your missed appointment, we appreciate your loyalty and will CREDIT your $10 fee to your next visit at checkout!

*** Rescheduling credit applies to services only, is NONTRANSFERABLE, and cannot be used for tips.